Almansoor Home Appliances – Terms and Conditions
Welcome to Almansoor Home Appliances. By accessing our website or purchasing our products, you agree to these Terms and Conditions. These terms follow Authorized Economic Operator standards to ensure secure and compliant trade practices.
1. General
Almansoor Home Appliances operates in the sale and distribution of home appliances online and in stores.
By using our services or purchasing our products, you accept these Terms and Conditions. If you do not agree, do not use our services.
We may update these Terms and Conditions at any time. Changes take effect immediately upon posting on our website.
2. Product Information
We make every effort to ensure that all product information, including specifications, availability, and pricing, is accurate.
Product images are for illustrative purposes. Actual products may vary in color, design, or specifications.
All products are subject to availability. We may discontinue products without notice.
3. Orders and Payment
Orders can be placed via our website, in store, or through authorized distributors.
Prices include applicable taxes unless stated otherwise.
Payment must be made in full before delivery unless agreed otherwise. Accepted payment methods include credit and debit cards, bank transfer, and mobile money.
We may cancel orders if payment is not received or if the product is unavailable.
4. Delivery and Risk
Delivery timelines are indicative and may vary due to stock availability, shipping constraints, or customs regulations.
Risk in the goods passes to the customer upon delivery or collection. Customers must inspect products at the time of delivery.
For international shipments, customs duties, taxes, and import-related charges are the responsibility of the customer.
5. Warranty and Returns
All products come with a manufacturer’s warranty as specified at the time of purchase.
Warranty covers manufacturing defects only. It does not cover damage caused by misuse, improper installation, accidents, or unauthorized repairs.
Returns or exchanges must be requested within the stated period after delivery, in original packaging, and with proof of purchase.
Refunds will be processed according to the original payment method after inspection and approval.
6. Compliance and Safety
Almansoor Home Appliances follows all relevant AEO regulations and local trade laws to ensure secure and legal supply chain practices.
Customers must ensure proper installation and use of products according to instructions and local safety regulations.
The company is not liable for damages resulting from misuse, negligence, or unauthorized modifications.
7. Limitation of Liability
To the maximum extent permitted by law, Almansoor Home Appliances is not liable for indirect, incidental, or consequential damages arising from use or inability to use products.
Total liability for any claim, loss, or damage is limited to the purchase price of the product.
8. Intellectual Property
All trademarks, logos, and product designs are the property of Almansoor Home Appliances or its licensors.
No part of our website, catalogues, or marketing materials may be reproduced, distributed, or transmitted without permission.
9. Privacy
We collect, store, and process personal information according to our Privacy Policy and applicable data protection laws.
By using our services, you consent to the collection and use of personal information for order processing, marketing, and regulatory compliance.
10. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of Kenya.
Disputes will be resolved through negotiation in good faith. If unresolved, disputes will be submitted to the courts of [Insert Jurisdiction] or through arbitration if agreed.
